Effective Date: July 20, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Notice applies to Procare Pharmacy, including pharmacy services provided through procarerxpharmacy.com and the Procare Pharmacy location at 1300 Hylan Blvd, Staten Island, NY 10305.

Procare Pharmacy is required by law to maintain the privacy of your protected health information, give you this Notice, follow the Notice currently in effect, and notify affected individuals after a breach of unsecured protected health information.

We may change this Notice at any time. If we do, the revised Notice will apply to all protected health information we maintain. The current Notice will be posted at our pharmacy and on procarerxpharmacy.com.

We may use or share your health information to fill prescriptions, counsel you, review drug interactions, coordinate refills, provide immunizations or clinical services, contact your prescriber, or work with another pharmacy or healthcare provider involved in your care.

We may use or share your information to bill and collect payment from you, your insurance plan, Medicare, Medicaid, pharmacy benefit managers, discount programs, or other responsible parties.

We may use or share your information for pharmacy operations, including quality review, staff training, licensing, audits, compliance, business management, customer service, fraud prevention, and improving our services.

We may use or disclose your information without written authorization when permitted or required by law, including for public health activities, recalls, adverse event reporting, health oversight, audits, inspections, legal proceedings, law enforcement, coroners or medical examiners, organ donation purposes, workers' compensation, research when legally permitted, preventing a serious threat to health or safety, and certain specialized government functions.

We may disclose information to family members, caregivers, or others involved in your care or payment for your care when you agree, when you do not object, or when we reasonably believe it is in your best interest.

We may send refill reminders, pickup notices, medication-related communications, appointment reminders, and other pharmacy service messages. You may opt out of non-required promotional communications where applicable.

We will obtain your written authorization before using or disclosing your information for most marketing purposes, any sale of protected health information, most uses and disclosures of psychotherapy notes if we ever maintain them, and any other use or disclosure not described in this Notice.

You may revoke an authorization in writing at any time, except to the extent we have already relied on it.

We will not use or disclose protected health information for the purpose of investigating, imposing liability on, or identifying someone for seeking, obtaining, providing, or facilitating reproductive health care when such use or disclosure is prohibited by HIPAA.

For certain requests involving reproductive health information, such as requests for health oversight, judicial or administrative proceedings, law enforcement, or coroner/medical examiner purposes, we may require a valid written attestation from the requester as required by HIPAA.

Information we disclose as permitted by HIPAA may be redisclosed by the recipient and may no longer be protected by HIPAA, depending on who receives it and the law that applies.

You have the right to request restrictions on certain uses and disclosures of your health information. We are not required to agree to every request, except where HIPAA requires us to honor a restriction for certain out-of-pocket services paid in full.

You have the right to request confidential communications, such as asking us to contact you at a different phone number, address, or method.

You have the right to inspect and receive a copy of your health information maintained by the pharmacy, subject to limited exceptions allowed by law.

You have the right to ask us to amend your health information if you believe it is incorrect or incomplete. We may deny the request in certain cases, but you may submit a written statement of disagreement.

You have the right to receive an accounting of certain disclosures of your health information.

You have the right to receive a paper copy of this Notice, even if you agreed to receive it electronically.

To exercise any of these rights, contact the Privacy Officer listed below. We may require requests to be made in writing.

If you believe your privacy rights have been violated, you may file a complaint with Procare Pharmacy or with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.

Privacy Officer
Procare Pharmacy
1300 Hylan Blvd
Staten Island, NY 10305
Phone: 347-888-9448
Email: info@procarerxpharmacy.com